Dan Onken

Content Designer

Hi, I'm Dan.

I've always loved words. In school, I thrived when writing papers, and today, I lead a book club with my best friends. I've turned that passion into a career that allows me to use my love of words and design to build amazing things.

This experience has taken me from a small marketing agency to leading teams at Fortune 500 companies. What's stayed constant is the belief that content design is about more than words – it's about making complex systems feel simple and approachable for the people using them.

Dan Onken

Featured Work

Redfin Acquisition

When Rocket acquired Redfin, I led the content strategy to help our loyal users move from uncertainty to excitement.

Redfin app – Redfin is joining Rocket onboarding screenRedfin app – home search map viewRedfin app – We're teaming up with Redfin to help you home

Featured Work

Content Democratization

When our team experienced a major restructure, I built the AI tools and workflows to scale content creation without sacrificing quality or deadlines.

Inkwell AI assistant – evaluating and rewriting content in real timeContent Review form – the lightweight request process built during Content Democratization

What Matters to Me

My approach to content design, the process behind the work, and a few words from people I’ve worked with.

Experience & Skills

  • Rocket Mortgage

    Lead Content Designer

    2024 – 2026

    Crafted the content strategy across user-facing mortgage products, shaping UX copy and content systems while rolling out AI-assisted tools and experiences. Partnered with product and design to build roadmaps to deliver connected, accessible end-to-end journeys.

  • Nordstrom

    UX Manager, Content Design

    2021 – 2024

    Led a team of content designers embedded across core shopping journeys, establishing content excellence and acting as a player/coach to deliver conversion-optimized experiences across Nordstrom's digital ecosystem.

  • Wells Fargo

    Content Designer, AVP

    2018 – 2021

    Developed actionable content strategies for B2B financial products, translating complex regulatory language into clear, human-centered copy for complex web and mobile experiences.

  • Rocket55

    Sr. Content Strategist

    2016 – 2018

    Led content strategy and discovery initiatives for digital marketing campaigns and optimized websites, developing editorial guidelines, page templates, and final content for clients across multiple industries.

Skills

Content StrategyDesign ThinkingIA/TaxonomyAI EnablementAccessibilityAnalyticsContent GovernanceWorkshop FacilitationServant LeadershipProcess Development

Tools

FigmaFigma MakeClaudeOpenAISlackJiraConfluenceAzure DevOpsMuralTableauAmplitudeGoogle Analytics
Louis, one of Dan's dogs

Beyond the work

Get to know me

I spend my time outside of work with my wife (Sam), our two dogs (Louis and Maya), and a whole lot of friends and family. I am an avid outdoorsman, gardener, music-lover, disc golfer, sports fan, and amateur chef (ask me about Soup Sunday).

Ultimately, I value making time to enjoy life with my people and being the type of person that energizes others.

Dan and his wife Sam
Louis and Maya, Dan's dogs
Dan with friends and family
Dan playing disc golf